1. Introduction

Welcome to Deluxe Hospital, a premier telemedicine platform providing healthcare services through digital means. By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Definitions

• 'Services': The telemedicine services provided by Deluxe Hospital, including consultations, diagnoses, treatments, and related healthcare services delivered through digital platforms.
• 'User': Any individual or entity accessing or using the Services, including patients and healthcare professionals.
• 'Healthcare Professional': Licensed medical practitioners providing healthcare services through the Deluxe Hospital platform.

3. User Eligibility

Users must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into this agreement.

4. Nature of Services

Deluxe Hospital offers telemedicine services that facilitate remote consultations between patients and healthcare professionals. These services are not intended to replace in-person consultations but to complement them. Certain medical conditions may require physical examination or emergency care, which cannot be adequately addressed through telemedicine.

5. User Responsibilities

• Accurate Information: Users agree to provide accurate, current, and complete information during registration and throughout the use of our Services.
• Compliance: Users agree to comply with all applicable laws and regulations, including those related to healthcare and data protection.
• Technology Requirements: Users are responsible for ensuring they have the necessary equipment and internet connectivity to access our Services.

6. Healthcare Professional Responsibilities

• Licensing: Healthcare professionals must hold valid licenses to practice medicine in their respective jurisdictions and comply with all applicable laws and regulations.
• Standard of Care: Healthcare professionals are expected to provide services in accordance with the prevailing standards of medical practice and ethical guidelines.
• Tax Obligations: Healthcare professionals generating revenue through our platform are solely responsible for reporting and filing their own taxes with the relevant authorities in accordance with local, state, and national tax laws. Deluxe Hospital assumes no responsibility for tax compliance on behalf of healthcare professionals.

7. Limitations of Telemedicine

Users acknowledge the inherent limitations of telemedicine, including but not limited to:

• Incomplete Assessment: Telemedicine may not allow for comprehensive physical examinations, which could impact the accuracy of diagnoses.
• Technical Issues: Technical problems such as poor internet connectivity may disrupt consultations.
• Data Security: While we implement robust security measures, the transmission of information over the internet carries inherent risks.

8. Consent to Telemedicine

By using our Services, you consent to receive healthcare services via telemedicine. You have the right to withdraw this consent at any time by discontinuing the use of our Services.

9. Privacy and Data Protection

We are committed to protecting your privacy. Our collection, use, and disclosure of personal information are governed by our Privacy Policy, which complies with applicable data protection laws.

10. Intellectual Property

All content on the Deluxe Hospital platform, including text, graphics, logos, and software, is the property of Deluxe Hospital or its licensors and is protected by intellectual property laws. Users are granted a limited, non-exclusive license to access and use the Services for personal, non-commercial purposes.

11. Limitation of Liability

To the fullest extent permitted by law, Deluxe Hospital, its affiliates, and its healthcare professionals shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use the Services;
• Any conduct or content of any third party on the Services;
• Any content obtained from the Services; and
• Unauthorized access, use, or alteration of your transmissions or content.

12. Indemnification

Users agree to indemnify and hold harmless Deluxe Hospital, its affiliates, officers, agents, and employees from any claim or demand, including reasonable attorneys' fees, arising out of your use of the Services, your violation of these Terms and Conditions, or your violation of any rights of another.

13. Modifications to Terms

Deluxe Hospital reserves the right to modify these Terms and Conditions at any time. We will notify users of significant changes through our platform or via email. Continued use of the Services after such modifications constitutes acceptance of the revised terms.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Deluxe Hospital operates, without regard to its conflict of law principles.

15. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

• Email: compliance@deluxehospital.com